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bluetobits
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Quote bluetobits Replybullet Posted: 16áJuná2015 at 9:08am
It is now almost 3 months since I had my last scope & 16 biopsies due to segment length (8 cm)
After waiting 6 weeks for the results I have now made two phone calls to my specialists secretary at the hospital each two weeks apart with no response to date.

She mentioned my procedure was only surveillance!!! with an air of why are you bothering me there will be nothing wrong attitude.

I suspect they have lost my biopsy results and I will have to go through the procedure again

I am reluctant to complain but what can I now do to get an answer?
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chrisrob
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Quote chrisrob Replybullet Posted: 16áJuná2015 at 10:05am
This seems unacceptable. It may have been "only" a surveillance but the report should have been sent, including biopsy results or there was no point in doing it.

Check your doctor's surgery hasn't received the report. (From experience, this can be where hold-ups occur as admin staff may routinely file reports in patient records when they haven't been reviewed.
If the answer's still negative get your doctor to request the results.
Endoscopy costs the NHS about ú300 a time. I don't know how much the pathology costs are. Apart from anxiety it can cause the patient, it is a waste of time and money if records are not adequately utilised.
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bluetobits
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Quote bluetobits Replybullet Posted: 16áJuná2015 at 10:50am
I check with my surgery first - they tell me to contact the hospital (no one will do anything these days on the NHS they all have slopey shoulders and pass on a job)

so it is now approaching 3 months and nothing.

ú300 a time!!!! the last time I had one privately it was ú1250 + VAT with no biopsies
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bluetobits
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Quote bluetobits Replybullet Posted: 16áJuná2015 at 4:52pm
You couldn't make it up - my specialists secretary has left a message on my phone - the doctor has your biopsy results but he's on holiday for the next two weeks so there's nothing she can do!!!!

so heaven forbid anything happens to him I can forget it - NHS eh

Any other industry would have cover in place.
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Sandra W
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Quote Sandra W Replybullet Posted: 16áJuná2015 at 5:39pm
Hi, 
 
You can call and ask the secretary to fax the biopsy report to your GP, then collect a copy from the surgery or see your GP to discuss.  I do this whenever I have biopsies.
 
Meanwhile, I have no problem believing "you couldn't make it up"!  Here's what's happened to me recently - and it's not the first blunder I've had to put up with, either!
 
When I attended the clinic in March, the consultant put in a form for my follow-up scope which is due now (June). Not long afterwards, I called to book the appt and was given Monday, 29 June at 10am. As all my previous scopes had been on Wednesday mornings, I mentioned this but was told that this time it would be on a Monday. The booking was confirmed, and I was looking forward getting the results.
 
Last week I got a letter from the hospital telling me that my appt had been rescheduled for Wednesday, 17 June at 9am. As it wasn't possible for me to get time off at such short notice, I called the hospital to let them know. When I asked why my appt had been changed, I was told the booking had been a mistake as the consultant could only do this procedure on a Wednesday morning.
 
So, the scope's due and there are no alternative appts available and I'll probabaly have to wait a few months now. It's not the first time they've messed up like this. On one occasion I queried a booking several times but nobody checked it out and got back to me. The result was that I turned up only to be sent home again because my appt had been booked at the wrong hospital site.
Don't know where that hospital gets these bloody idiots, but I'm truly sick of them. Considering writing in a complaint, also asking my GP to arrange for me to continue my follow-up elsewhere.
 
Some of these appointment systems are a total disgrace.  I'm definitely going to make a written complaint about mine.
 
All the best,
 
Sandra.


Edited by Sandra W - 16áJuná2015 at 5:40pm
E-mail: swilliams888@hotmail.co.uk
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jcombs99
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Quote jcombs99 Replybullet Posted: 16áJuná2015 at 10:52pm
My Doctor and staff laugh when I tell them how great they are ..I just switched to Rabeprazole from Precvid works a lot better for me after 7 years on the later . I wonder if I should worry 5 bus. days after my scope and no phone call .Doc tells me I worry to much I know a few who didn't ..
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teacher man
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Quote teacher man Replybullet Posted: 17áJuná2015 at 7:42pm
Hi Jeff,
What is rabeprozal ? What made you switch?
Also, can I cut my protonix in half?
Thinking of trying 20 mg vs 40.   Just thinking..........
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jcombs99
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Quote jcombs99 Replybullet Posted: 17áJuná2015 at 8:02pm
Read before Post . PPI works great for me ($12 for 90 days).I can sleep inverted now and I feel better 0 heartburn,0 reflux cough . I'm intermixed with Precvid for now .The other ones I tried are in the garbage .
ASK your Doc like I do mine said anything I want .I was coughing 3 weeks 24/7 and that means NO Travel or Scopes .
I'm going to get a TDAP shot at local CVC lots of unhealthy people coming here .

Edited by jcombs99 - 17áJuná2015 at 8:10pm
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chrisrob
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Quote chrisrob Replybullet Posted: 17áJuná2015 at 10:18pm
Hi Teacherman,

There are many PPIs. Rabeprazole is just one of them as is Prevacid (US name) = lansoprazole.

Click on this link for a list of the most commonly available with approximately equivalent doses.

In UK, guidance is usually to start with the cheapest (omeprazole) and work upwards(cost wise) if necessary, though all PPIs are as effective as each other in equivalent doses - just some patients tolerate one more than another.

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jcombs99
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Quote jcombs99 Replybullet Posted: 18áJuná2015 at 12:23am
Teach
   Never look @ the cost IF it works that's it the last 2 drugs I was in the Restroom many times .Nice chart Chris my doc wasn't sure of the equal doses .

CHEERs
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